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Simple boiler checks before you report a fault:

  • Is the boiler gas or electric?boiler image
  • Have you checked if there are any supply problems in the area?
  • Is there sufficient credit on your card if you have a prepayment card?
  • Is there a fault reading flashing on the display? If so, do you have the manual for the boiler?
  • Is the thermostat in the correct position?
  • Are the radiator valves open correctly?
  • Is the boiler coming on at all? If so, is there a banging noise?
  • Is there a pressure reading? If so, what does it say?

Boiler Manuals

Many of boiler manuals can be obtained online at the following websites:

Potterton –

Ideal –

Worcester –

Valiant –

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