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Frequently Asked Questions

Q. I am going to be made Homeless. Who do I contact?

A. If you are in the Liverpool borough contact Liverpool City Council Homeless Team who can help. You can contact them on: 0151 233 3027, clicking on the related link to the right or by asking for help at a One Stop Shop.

If you are in Sefton, contact the Homelessness and Housing Advice Team on: 0151 934 3541

If you are in Wirral, contact the Homeless Persons Officer on 0151 666 5511

Frequently Asked QuestionsQ. Once I am accepted on to Pierhead's waiting list, how long will I have to wait for a property?

This depends upon the property type and area, but we hope to rehouse people within 12 months.

Q. What should I do if my circumstances change after I have completed an application form?

A. Contact Us to advise us of the change. Your application will then be re-assessed and you will be informed of how the change effects your position or priority.